1. Returns

We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you may return the item(s) within [...] days of receiving your order for a refund or exchange. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as you received it.

2. Return Process

To initiate a return, please contact our customer support team at [contact@email.com] to request a Return Merchandise Authorization (RMA) number. Please include your order number and the reason for the return in your email. Once you receive your RMA number, carefully package the item(s) and ship them back to us. The customer is responsible for return shipping costs unless the return is due to an error on our part.

3. Refunds

Refunds will be issued to the original payment method used for the purchase within [..] business days after we receive the returned item(s) and verify their condition. Shipping costs are non-refundable, and a restocking fee may apply in certain circumstances.
 

4. Exchanges

If you would like to exchange an item for a different size, color, or style, please indicate your preference when requesting a return. We will process the exchange once we receive the returned item(s) and verify their condition. Additional shipping charges may apply for exchanges.